(I’m a little ashamed I did that….)
We definitely don’t say enough how much we appreciate all of our customers. Especially those who order online. We leave notes on the packing slips sometimes, but that’s not quite the same thing. Admittedly, it’s a little more difficult in the eCommerce world to have that face-to-face interaction where you can say “thank you”.
We’d love to have more of face to face interaction! But in place of that, we’d like to give you something in return as a small way to say thanks.
To be perfectly honest, I Hate Loyalty Rewards Programs.
It seems like with most of them, I spend about a million dollars at a store (exaggeration) and eventually I get $10 off. Whoop-de-do.
Or… I have to carry around some kind of card that I always forget.
Or… they ask me for my phone number and I have to go through 7 phone numbers before I pick the right one.
Or… I give them my email address and they immediately proceed to bombard me with hundreds of emails a day trying to get me to buy more stuff when, quite frankly, I just wanted to save a couple of bucks.
So, here’s the deal with our new “Perks” (ugh…again…sorry) program
(subject to change)
- You don’t need to spend a fortune to get something back: Each dollar you spend gets you 10 points. Buy 8 bags of coffee, get free shipping. Buy 15 bags of coffee, get a pound free. Sign up for our Small Office ReFills program, get a free pound for yourself every other shipment automagically.
- You don’t need to carry a card with you: It’s good online and in our store. Just log in with an email address.
- You Refer a Friend – You Both Get “Perks”: Your friend gets a 10% discount code, you get 200 points when they make a purchase using your unique referral link.
- We won’t send you a million emails: Let’s be honest, we’re a small company. We don’t have a dedicated email marketing department. I’m busy roasting, or doing production, or teaching coffee brewing classes, or shipping stuff. It’s a struggle to get out the one email a week we do try to send. You won’t get bombarded and we definitely won’t be selling your email address. That kind of stuff is just nasty.
How Do I Get In on this “Perk”?
(See – now you’re doing it too.)
It’s simple – go to our web site, click the purple button that says “Get Perks” and sign up. If you currently have an account on our site, click the “Get Perks” link and log in. You can share on Facebook, Twitter and Instagram, there’s a customized link you can email to all of your friends as well and you’ll get points when they order. Lots of easy ways to get … *ahem*…perks.
My shame is complete.